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COVID-19 Investigations


Call Centre Resources


COVID-19 Regional Resources

1. Overview

This section outlines the steps required to search client, update client demographics, view lab reports & requisitions, as well documenting clinical notes

Overview of Modules and Content
QRC 7.19aSearch Client Add/Update Client Demographics
QRC 7.19wNotes

2. Reports

This section outlines the steps required to generate reports for investigations

Clinical Operations Reports *Updated*
QRC 5.8Generate Investigation Search Report to Identify PHN Assigned Investigation
QRC 5.9Generate Unknown Contact Report

3. Create an Investigation – View Lab

This section outlines the steps required to create an investigation

QRC 7.19bView Lab Report or Lab Requisition
QRC 7.19cContact Investigation Quick Entry
QRC 7.19dCase Investigation Quick Entry

4. Exposure

This section outlines the steps required to add and update exposures

GuideCreate a Cohort and Add Multiple Contacts to a TE
QRC 7.19sConvert Unknown Contact to Known Contact
QRC 7.19tExposure Quick Entry
QRC 7.19t1Add Transmission Event (TE) for Number of Contacts *NEW*
QRC 7.19vAcquisition Event *updated*

6. Responsible Organization/Investigator

This section outlines the steps required to identify a primary investigator and reassignment of investigations

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